To protect user accounts from unauthorized access, Microsoft asks the users to add their phone number and an alternate email address when creating a Microsoft account. This is a useful security feature, and it comes in handy when you want to reset or change forgotten Microsoft account credentials. If you want to know how to change phone number on Microsoft account, continue reading this article.
Microsoft uses the phone number to alert if suspicious activity is detected on your account. This is also required if you want to receive the verification code to unlock or verify your account. If you have recently changed your phone number or don’t remember the phone number associated with your account, here’s how to update the details.
Today, we will discuss how to change phone number in Microsoft Account. Follow the steps below to update or remove the mobile number associated with your Microsoft account.
Steps to Change Phone Number on Microsoft Account
Step 1. Go to the Microsoft Account page. Log in with your Microsoft account username and password.
Step 2: Once you sign in, you will see your profile page. Open the Security tab from the top. You may be asked to sign in again to verify the identity.
Step 3: In the Security tab, click on Advanced Security Options. This will take you to the verification page. Here you will be asked to verify your identity using the authenticator code, mobile number verification, or through your email ID.
If you don’t know the mobile number used or have changed your phone number, use the alternate email ID to get a verification code and verify the account. Enter the received code on your phone number or alternate email ID and click Submit to verify your identity.
Step 4: After verifying your identity, you will see the Security page with all the ways you have added to sign in or verify.
Step 5: To change the phone number, click on the Text a Code option. Click the Remove button. Next, click the Remove button again to confirm the action.
This will remove the phone number from your Microsoft account. You will see a success message if the phone number is removed successfully.
Step 7: To change or add a new phone number, click the Add a new way to sign in or verify link in the bottom left corner of the security page.
Step 8: Next, click on the Text a Code option. You will be required to verify your account once again by logging in with your Microsoft account details.
Step 9: Click on Add a new way to sign in or verify. Choose your country code and then enter your phone number. You will receive a code to verify the number.
Step 10: Enter the verification code and click Next. That’s it; you have successfully changed your phone number on your Microsoft account. The confirmation of the number change will be sent to your email ID as well.
Step 11: If you want to enable alerts, click on the Text a Code option and toggle the Receive Alerts option. When enabled, Microsoft will send alerts to notify the user if unauthorized access is detected on your account.
Keeping your Microsoft account up-to-date with the latest security information is critical for your account’s safety. Microsoft allows the user to change and add new mobile numbers from user account settings. If you want to know how to change number on Microsoft Account, these steps should help.